I had a pleasant experience at the Concorde Deira Hotel, with a clean and comfortable room and friendly staff who were quick to respond to my needs. However, the breakfast options were repetitive, and I encountered some communication issues with the reception team. Overall, it was a budget-friendly stay in a convenient location, but there were some minor setbacks.
Rooms
8.0
My deluxe room was well maintained and very comfortable, making my stay enjoyable.
Service
6.0
Most of the staff were courteous and helpful, although I faced some communication gaps with the reception crew during my check-in.
Location
9.0
The hotel is conveniently located just 10 to 15 minutes from the airport, which was perfect for my travel plans.
Dining
5.0
The breakfast lacked variety, serving the same menu each day, which was a bit disappointing.
Facilities
7.0
The hotel offers a range of facilities including room service and housekeeping, though I wish the swimming pool had been available during my stay.
Winifred
United Kingdom,
February
2025
5.4/10
My stay at Concorde Deira Hotel was a mixed experience. While I appreciated the upgraded suite and the friendly staff, there were significant drawbacks like poor management communication and additional charges I wasn't informed about. The breakfast spread was decent, but the overall service left much to be desired.
Rooms
8.0
I was upgraded to a suite from a deluxe room, which was fantastic. The room was spacious and clean, although basic.
Service
5.0
Two staff members stood out - Thani at breakfast, always cheerful, and Harjot, who was very willing to help. However, I found management to be rude and unprofessional, which detracted from the experience.
Location
6.0
The hotel is conveniently located near the metro station, making it easy to explore. However, it's a bit far from the main attractions, and taxis can add up quickly.
Dining
7.0
The breakfast buffet had a good variety, from Chinese to South Indian dishes. But I felt it should have been included in the package instead of being an extra cost.
Facilities
6.0
The hotel offered standard facilities. Although I'd have liked a heated swimming pool.
Pauline
United Kingdom,
February
2025
7.0/10
I had mixed feelings during my stay at Concorde Deira Hotel. On one hand, the location was incredibly convenient, just a 10 to 15-minute drive from the airport, and my room was clean and well-maintained. However, I did encounter significant issues with the reception staff and the overall management which impacted my experience, leaving me feeling frustrated at times.
Rooms
7.0
My room was clean and well-maintained, but the amenities were basic. Unfortunately, I couldn't get the room I originally booked.
Service
5.0
While some staff members were friendly and accommodating, particularly the concierge team, I found the reception staff lacking in training and professionalism. My interactions with them often felt frustrating.
Location
9.0
The hotel's location was fantastic for my needs, being so close to the airport. It definitely made travel easier during my stay.
Dining
6.0
The dining options were decent, with Indian and Chinese food readily available. I appreciated the variety but felt it could have been more diverse.
Facilities
6.0
While the hotel offered basic facilities like housekeeping and room service, I was disappointed that breakfast wasn't included in my package and that there was no area to dry my washed clothes.
Logan
United Kingdom,
January
2025
5.2/10
My stay at the Concorde Deira Hotel was quite pleasant overall. The location is super convenient, just a short drive from the airport and close to a metro station. I had some issues with the reception staff, though, which put a bit of a damper on the experience. However, the service from the housekeeping and the manager, Mr. Pramod, was commendable. I appreciated their friendly and quick responses.
Rooms
8.0
The room was clean and well-maintained, and I appreciated the basic amenities provided.
Service
7.0
While some staff at reception were not very professional, Mr. Pramod and the concierge were super helpful and always ready to assist.
Location
9.0
The hotel is well-located, just 10-15 minutes from the airport and near a metro station, making it easy to get around Dubai.
Dining
6.0
Dining options were pretty basic, and the food didn't quite meet my expectations, but it was decent for a budget hotel.
Facilities
7.0
Facilities like room service and housekeeping worked well, but I would've liked to see more amenities like a heated swimming pool.
Sebastian
United Kingdom,
December
2024
6.6/10
My stay at Concorde Deira Hotel was a mixed experience. While I was impressed with the cleanliness and maintained facilities, the dining options left much to be desired. The staff were generally helpful, and I was particularly grateful for the assistance I received with directions around Dubai. However, my mornings were somewhat disappointing due to the lack of variety in the breakfast menu. Overall, it's a decent place but could use some improvements. 🌟👍
Rooms
6.0
The rooms are spacious and cozy, though they felt a bit basic for my liking.
Service
8.0
The staff, especially Mr. Pramod, Mr. Ashwin, and Mr. Sajivan, were very helpful and attentive.
Location
6.0
Convenient for Deira attractions, but too far from major spots like Downtown Dubai.
Dining
5.0
Breakfast was repetitively the same each day and lacked variety, which was disappointing.
Facilities
6.0
The hotel had essential services like room service and laundry, but could benefit from more leisure facilities.